Privacy Policy

Last updated: 1st January 2026

This Privacy Policy describes how boldfrontier Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at boldfrontier.world or use our gym member engagement tracking platforms and services.

Data Controller Information

boldfrontier Ltd is the data controller responsible for your personal data. Our contact details are:

• Company: boldfrontier Ltd
• Address: Dame Street 63, Dublin, D11 5172, Leinster, Ireland
• Registration Number: CRO253614
• VAT Number: IE2596748T
• Email: privacy@boldfrontier.world
• Phone: +353 19384810

Data Collection

We collect personal data when you interact with our website, contact us, or use our services. The types of data we collect include:

Information You Provide Directly

When you contact us through our website forms or email, we collect the following data:

• Name and contact information (email address, phone number)
• Company or gym name
• Message content and enquiry details
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referral source and search terms used

How We Use Your Information

We use your personal data for the following purposes and under the following legal bases:

Legitimate Business Interests

• Responding to your enquiries and providing customer support
• Improving our website and services based on usage analytics
• Conducting business development and marketing activities
• Protecting our business interests and preventing fraud

Contractual Obligations

• Providing our gym member engagement tracking services
• Processing payments and managing client accounts
• Fulfilling our service agreements and support obligations

Legal Compliance

• Complying with applicable laws and regulations
• Responding to legal requests and court orders
• Maintaining records for tax and accounting purposes

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and providing our services:

• Website hosting and technical infrastructure providers
• Email service providers for communications
• Analytics providers (such as Google Analytics)
• Payment processing providers

Legal Requirements

We may disclose your information if required by law, legal process, or to protect our rights and interests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU/EEA. When we use service providers outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:

• Contact enquiries: 3 years from last contact
• Client data: Duration of service agreement plus 7 years for legal compliance
• Website analytics data: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or withdraw consent

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can ask us to limit how we use your personal data in certain situations.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at privacy@boldfrontier.world or +353 19384810. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure backup and disaster recovery procedures

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law. In Ireland, the relevant authority is:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie